Consulting & Strategy Development

Service Strategy Process

We help translate big ideas regarding your needs into a distinctive and cost-effective set of connected capabilities and resources to satisfy those needs.

THE SAVLI DIFFERENCE

Starting from an assessment of customer needs and the marketplace, the Service Strategy process determines which services the IT organization is to offer and what capabilities need to be developed. Its ultimate goal is to make the IT organization think and act in a strategic manner.

OUR 3-STEP PROCESS

STRATEGIC SERVICE ASSESSMENT

To assess the present situation of the service provider within its current market spaces. This includes an assessment of current service offerings, customer needs, and competing offers from other service providers.

SERVICE STRATEGY DEFINITION

To define the optimum strategy, including the scope and sequence of all activities, that must be executed in order to deliver the customer objectives. This strategy will be documented in an implementation Roadmap.

SERVICE STRATEGY EXECUTION

To define and plan the work necessary to deliver the initiatives identified in the Roadmap.

Choose Savli Group, a SilverEdge Company

We have assembled a complete suite of services from which we can provide the optimum combination specifically tailored to fit your business requirements. Savli Group, a SilverEdge Company offers consultants and implementers from all our practices to help you implement the best possible business-driven solution.

Whatever your business objective, we will ensure that your IT organization delivers for your business!