ENTERPRISE MONITORING IMPLEMENTATION ENGINEER

Job Description

Savli Group, an Elite ServiceNow Partner, is seeking experienced candidates to Design, Install, Configure, Integrate, Deploy, and Sustain Enterprise Management System (EMS) using HP Software to include: Business Service Management/Ops Bridge, Network Node Manager (NNMi), Operations Manager (OML), and SiteScope (SiS). Successful candidates will develop technical solution either individually or as part of an existing implementation team. Candidates will also interact with the team lead and customer to provide consultations.

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Responsibilities

  • Design, Install, Develop, Integrate, Deploy, and Sustain an EMS solution using HP Software.

  • Candidate's engineering responsibilities will include: support Project Plans; participate in Technical Meetings with the customer; implement a system per the Functional Specifications and Concept of Operations.

  • Implementation responsibilities include customizing standard software builds, and integrating with other management systems and legacy monitoring tools.

  • Work individually or as part of a team, to assess and realize customer requirements.

  • Perform testing and documentation as required by the project. Contribute and participate in Design reviews.

  • Upkeep and document HP Monitoring Software to include server builds, hot fixes, patches, and upgrades.

  • Work in a collaborative manner with HP Support to address and track open issues.

  • Engage peers and subject matter experts as and when required.

  • Adhere to disciplined systems engineering methodologies to deliver high value sustainable solutions.

  • Provide tool and discipline centric consultative advice to the customer as required.

  • Remain informed about Industry Trends, HP Software Products, and Innovations.

  • Participate in Savli initiated business enablement initiatives.

Knowledge and Skills

  • A Technical Bachelor’s or 4-6+ years of experience related to the duties listed.

  • Previous implementation experience with at least one of listed tools (BSM, OML, NNM, SiS, Ops Bridge, etc.) required.

  • Linux and Windows usage level skills required.

  • Foundational knowledge of Networking, Data Centers, and Active Directory required.

  • Scripting using JavaScript, PERL, C++, Unix, Shell, HTML, a huge plus!

  • Enterprise Management and Concept of Operations discipline knowledge required.

  • HP Certification is a plus.

  • Experience or exposure with common third-party software: ServiceNow, BMC Remedy, Tivoli, Nagios, etc. is a plus.

  • Exposure to Cloud and virtual technology and architecture is a plus.

  • Knowledge of ITILv3 processes preferred.

  • Proficient in Oral Presentation and Written Communications skills.

  • Ability to interact effectively with Peers, Project Leads, and Key Stakeholders.

  • Attention to detail and effective Problem-Solving skills. Proactive and self-motivation is expected.

  • Must be a U.S. citizen and able to pass a DoD Background Investigation, or hold current DoD Top Secret/SCI Clearance with Full Scope Polygraph.

Certification, Education, and Experience

  • Bachelor's degree or equivalent experience.

  • Experience in software coding required.

Miscellaneous

  • Salary: Commensurate with Experience.

  • Job Location: Primarily in Maryland-Columbia but may extend to DC/VA locales.

  • Full-time day-shift.

Benefits and Lifestyle

Savli offers a rich set of benefits and flexible work environment. They include:

  • Retirement Plan with employer match

  • Medical and Dental insurance

  • Performance and Utilization based bonus

  • Vacation and Holidays

  • Education Perks

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About Us

Savli Group is a rapidly growing group of exceptionally talented IT professionals focusing on delivering high-value, business centric ITSM Solutions to our Department of Defense customers. We are a certified partner and reseller of ServiceNow. We have been in business for over 20 years with an emphasis in the DoD sector.


As a member of the Savli team, you can expect more than just a competitive salary and traditional benefits. Savli has a commitment to your personal and professional growth. We also offer a bonus program. We are always looking for high-energy, driven, and capable people to augment our existing staff to serve our mission customers.

Savli Group is an Equal Opportunity Employer